KaiTheIronHound
11-05-2012, 07:52 AM
So, i ordered a leatherman wave and a 40pc bit driver set from amazon. Somewhere in transit the bit driver sets packaging popped open in the box, and half the set escaped from the packaging. 2 minutes with one of their online service reps i had a new set on the way which i had to pay for, BUT they refunded the entire cost of the other set, and allowed me to keep the half-set i now have. I'd say thats pretty damned good customer service.