rawfish111
30-03-2013, 06:21 PM
About 3 months ago I bought a jacket from the Trespass shop in Plymouth, one of their own brand. A few outings later the zip decided to pack up and fall apart. Now whether this was my fault (I can be a little ham-fisted) or a defect I couldn't really say.
I decided to contact the customer service department to see if I could get a new zip.
To cut a long story short I sent the jacket back for examination and received a brand new one in the post this morning. No quibbles, no buggering about, just excellent customer service!
I would recommend the good folks at Trespass, they seem to know what they are about.
T^T^
I decided to contact the customer service department to see if I could get a new zip.
To cut a long story short I sent the jacket back for examination and received a brand new one in the post this morning. No quibbles, no buggering about, just excellent customer service!
I would recommend the good folks at Trespass, they seem to know what they are about.
T^T^