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happybonzo
31-01-2011, 10:50 PM
I coul;dn't see a thread running on "Best Stores / Good Service" so I'll kick off with...

RVoPs (http://www.rvops.co.uk/)

You may have seen some of their videos on YouTube. Those vary from hilarious (T shirt folding) through to Don't watch this on a full stomach (blood clotting agents)

Great service from Andy and his team

Fletching
01-02-2011, 07:33 AM
www.backpackinglight.co.uk - they always follow up each order with a call to see if you're happy and I've twice been sent little gifts with my orders (stowaway collapsible bags - perfect for tinder collecting on the trail).

Steve

comanighttrain
01-02-2011, 07:55 AM
http://www.greenmanbushcraft.co.uk/ - Someone would have mentioned eventually

Fletching
01-02-2011, 08:06 AM
http://www.greenmanbushcraft.co.uk/ - Someone would have mentioned eventually

Agreed!

Also, I know SRoM's shop is very pricey, but their delivery and after sales is second to none.

Martin
01-02-2011, 08:13 AM
Come come gentlemen. I'm amazed you haven't mentioned Endicotts (http://www.endicotts.co.uk) in Exeter. Probably the best surplus store in the world, with possibly the worst website. ;)

Martin

Fletching
01-02-2011, 08:17 AM
Come come gentlemen. I'm amazed you haven't mentioned Endicotts (http://www.endicotts.co.uk) in Exeter. Probably the best surplus store in the world, with possibly the worst website. ;)

Martin

Fantastic store, they just need to catch up and get with the online store program. I'm pretty sure their sales will rocket.

comanighttrain
01-02-2011, 09:09 AM
Well just had a good experiance with alpkit. Order on the weekend and the stuff is here. Sent a query and it was answered that day.

http://www.alpkit.com/

comanighttrain
01-02-2011, 10:43 AM
http://www.surplusandadventure.com/

Personal favourite of mine (man im spamming this thread...)

leon-1
01-02-2011, 11:04 AM
Alpkit (http://www.alpkit.com)
DD Hammocks (http://www.ddhammocks.com/)

A somewhat underrated Amazon (http://www.amazon.co.uk) also should get a mention, some of the books that you can get at reasonable prices would be a nightmare to try and get without them.

Tooled-Up (http://www.tooled-up.com/) should not be written off as some of the tools they have (cutting type) are at a very good price.

Miles Stair's Survival shop (http://www.endtimesreport.com/survival_shop.html), not the cheapest, but not far off, the service is very good and Miles is a gent if you need to get in touch (I did when Royal mail held my goods for 3 weeks without informing me).

I have loads of others, but alas not much time,

Leon.

andy t
01-02-2011, 11:45 AM
jackson sports very good and very quick delivery

Realbark
01-02-2011, 04:54 PM
Amazon can have some good stuff (Tatonka stoves etc) and Second Front in Peterborough. But he isnt on interweb. Also Allkit in same town. Good personal service in both. Constantly changing stock. Second Front has a lot of nice knives.........

klause
01-02-2011, 05:06 PM
Again i agree, Alpkit and Hiennie Haynes have been good for me..

Ben Casey
04-02-2011, 05:59 PM
Hi all I wrote to Craghoppers and complained about a delivery and I got a very helpful service and a partial refund and got to keep the item. I think they were very fair :)

Paul Webster
04-02-2011, 08:58 PM
Theres a few sites I like:-
lakelandbushcraft.co.uk/
thebushcraftstore.co.uk (thebushcraftstore.co.uk/index.asp)
heinnie.com (heinnie.com/default.asp?)
And although endicotts site is so bad, I think that's half the charm.

Martin
04-02-2011, 09:01 PM
I've ordered a few times from Backpackinglight.co.uk (http://www.backpackinglight.co.uk)now. Goods are always dispached quickly, packed well, of good quality and there's normally a little extra present in the package for my daughter as well.

Not only this, but they always follow up with phone call a couple of days later to make sure the goods turned up and are OK.

Martin

Mouldsy
05-02-2011, 03:16 PM
I had a few a couple of dealings with militarymart in the last month, excellent service and very swift delivery I was very impressed with them. Also had very happy results from woodlore.

Fletching
02-03-2011, 02:58 PM
Scandinavian Outdoors (http://www.scandinavianoutdoorstore.com/en/) just went right to the top of my best list. Bought a Fjallraven Jacket of them and found it didn't fit so I sent it back. They sent me one that fits and through in some free Nikwax Wax and Nikwax Wash. A lot cheaper than buying the Fjallraven stuff here as well. Top marks. :)

robin
06-03-2011, 10:59 AM
www.bisonbushcraft.co.uk (http://www.bisonbushcraft.co.uk/)

Ordered a Guide Shirt and a couple of pairs of wool socks on Thursday night and they arrived Saturday morning. Great service, great products.

jus_young
07-04-2011, 09:46 PM
http://www.devonoutdoor.co.uk/

Not really the cheapest but a good honest local store that can't help you enough.
I know that if there are any issues it will get sorted, the advice is relevant and not biased towards any manufacturer or price range.
They hold a reasonable and varied stock for family camping and those that want to rough it a little.
And they support local youth groups with a little discount aswell.

absw
08-04-2011, 12:13 AM
http://www.surplusandoutdoors.com/ - Quick delivery/never had an issue with them.

Ben Casey
15-04-2011, 10:32 AM
I noticed the other day that my Hammock would not open correctly on the one side (the zip seemed to have been sown in or to close). I sent DD Tarps/Hammocks an email last night and had a responce first thing this morning :) The Hammock is now in the post to them and they have said they will get a replacement to me in time for the RV and refund my postage :)

Thats a decent service I think :)

Ben Casey
19-04-2011, 10:16 AM
Hi All just an update sent my hammock back on Friday and got a new one today :)

MartiniDave
19-04-2011, 02:54 PM
Woodlore and Heinnie are certainly 2 of the very best to deal with.

Dave

PS - Editted to add - Amazon is pretty good too.

RobbC
19-04-2011, 05:10 PM
Another vote for The Bushcraft Store and Lakeland Bushcraft.

Robb

basicbushcraft
19-04-2011, 09:19 PM
i totally agree martin great store bit rubbish website lol

basicbushcraft
20-04-2011, 07:41 AM
just order from Heinnie good service so far

jus_young
20-04-2011, 10:13 PM
Nationwide Building Society for recognising my card had been cloned before there were any major headaches! Only problem now is a cancelled card right before the Cornwall RV :(

Ben Casey
20-04-2011, 10:15 PM
Nationwide Building Society for recognising my card had been cloned before there were any major headaches! Only problem now is a cancelled card right before the Cornwall RV :(

Unlucky/Lucky and harsh I hope it works out for you.

jus_young
20-04-2011, 10:19 PM
Rather look at the lucky side, it hasn't cost me anything but inconvenience and that I can live with. Why is it they push people into using plastic rather than cash but its always technology that is the weakest link?

Roadkillphil
20-04-2011, 10:19 PM
Nationwide Building Society for recognising my card had been cloned before there were any major headaches! Only problem now is a cancelled card right before the Cornwall RV :(

KAK!!! Its happened to 2 of my mates recently. Even if its all sorted by your bank, its still a stressout that's not needed.

ATB

Phil

jus_young
20-04-2011, 10:21 PM
Cheers guys, see you at the RV with smiles. Nothings going to spoil this weekend.

Ben Casey
20-04-2011, 10:21 PM
Good on you chin up :)

basicbushcraft
20-04-2011, 11:00 PM
i add mine cloned few month back now taken ages to sort out with rbs