Beware the Bronzemoon

[WakkoJJ]

How I wish I'd seen the posts on this forum before ordering from Bronzemoon Outdoors!
I ordered a Condor Rodan nearly 3 weeks ago, despite several e-mails, attempted phone calls and posts on their site I've still to get anything except automated replies.
Does anyone know if this company is going bust? If they're not they bloody well should be!
A good word for EDCGear to prove I'm not just a moaner, they gave an excellent, friendly service.

[Thumbcrusher]

I wish you'd seen them to mate!

[WakkoJJ]

Yeah me too mate, but at least I found this site through it, so something positive came from it.

[Tony1948]

How I wish I'd seen the posts on this forum before ordering from Bronzemoon Outdoors!
I ordered a Condor Rodan nearly 3 weeks ago, despite several e-mails, attempted phone calls and posts on their site I've still to get anything except automated replies.
Does anyone know if this company is going bust? If they're not they bloody well should be!
A good word for EDCGear to prove I'm not just a moaner, they gave an excellent, friendly service.........If you punch up the website now it comes up OFFLINE:(

[WakkoJJ]

Really glad it wasn't something expensive I ordered

[WakkoJJ]

Finally got the Bronzemoon saga sorted, got a refund out of them after a lot of pressure and persistence. They blamed me for not taking the delivery from Royal Mail not knowing that I'm always in for the post because I work night shift! Anyway ordered the Schrade SCHF9 from EDCgear who's service I can't praise enough. Thoughts on the Schrade anyone?

[Thumbcrusher]

Glad you got sorted mate!:happy-clapping:

[WakkoJJ]

Just hope nobody else falls for the slick website, I've deleted them already

[chris fnq]

..

[TarHeelBrit]

Well to be honest I haven't heard of them before. But when I get over there there's going to be a lot of kit I need to replace. Thanks to everyone I know now to avoid them.

[Bernie]

Related, but also a generally useful addition to your browser is something call "Web of Trust (www.mywot.com (https://www.mywot.com/))".

In Chrome (and probably other browsers) you can install it as an add-on to the browser. This will let you rate sites for trustworthiness and child-friendliness. If enough people rate the site badly, you'll get a warning (see below) when visiting the untrustworthy websites. This is a great way for us to take power from these sort of companies and try save someone else the misfortune of dealing with them.

https://lh4.googleusercontent.com/-CUHcj37FVt0/U_JCu_I_UgI/AAAAAAAAW3k/n36uGymy254/w1438-h518-no/WOT.png

EDIT: As you can see, even though there aren't enough ratings publicly to give the site a rating, I've protected myself from accidentally buying from this site by giving them a poor rating.

[Ehecatl]

From their website......

WOT is a free add-on for your browser

You can download the WOT add-on for Firefox, Chrome, Internet Explorer, Opera, and Safari browsers. It does not slow down your browsing experience, it is easy to use and free. Just click “Download”, and you are ready to go!

[midas]

Thank you for that lead.

[Mark12]

I have also been waiting more than 7 weeks. This company is Australian based. Please help to bring the regulator's eyes to this scammer. Go to the Australian Competition and Consumer Commission (https://www.accc.gov.au/contact-us/contact-the-accc/consumer-complaint-form) and make a complaint. It only takes 5 minutes and costs nothing. You will also need their name (Anglo Pacific Trading Aust - BRONZEMOON OUTDOORS) and ABN (16541475625). These details is all publicly available information from the Australian Business Register.